The knowledge base library can be used to help increase the matching accuracy by removing or renaming common words/phrases during the matching process.

For example, when matching address columns you could apply the "Address Part" library which consists of common words such as Str (Street), Ave(Avenue), etc.

For peoples names there is a specific library for converting nicknames to the most common names (e.g. Dave (David), Andy(Andrew), etc.).


The following libraries are all included:

Address Part - (e.g. ave, avenue, str, street)

Company Types - (e.g.inc, incorporated, ltd, limited)

Phone Codes

Contact Name - (e.g. Jim > James, Dave > David)

Post Name Titles - (e.g. MSc, PhD)

Surname Starters - (e.g. De La, Van der)

Title - (e.g. Mr, Dr, Monsieur, etc.)


During the matching process these words will either be removed or replaced depending on how they were created. No data is changed on the datatables or matching results.


You can use the Knowledge Base Library Editor (only available on the Pro Business Pro & Enterprise editions) to create new libraries and edit existing ones.